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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel Rojas

July 14, 2026

5  out of  5
rating by Angel Rojas
"It was of great help talking to Ally very nice and proffessional awesome customer service.
Thnk you so much"
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Geovani Galeano

July 14, 2026

5  out of  5
rating by Geovani Galeano
"Ms Brandi is very professional, you can tell when she explains everything with clarity and confidence."
We responded:
"Thank you for your feedback, Geovani! We're glad to hear that Ms. Brandi's professionalism and clear explanations made a positive impact on your experience with our agency. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
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Edu H

July 14, 2026

5  out of  5
rating by Edu H
"Nice people and good service!"
We responded:
"Thank you for your feedback, Edu! We're glad to hear that you found our team friendly and our service satisfactory. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to us."
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Miregul Anwar

July 13, 2026

5  out of  5
rating by Miregul Anwar
"Great customer service good pricing on auto and home insurance."
We responded:
"Miregul, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - John"
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A A

July 9, 2026

5  out of  5
rating by A A
"They are helpful and respectful."
We responded:
"Ahmed, thank you so much for the 5-star rating! We really appreciate your support and are thrilled to have had the chance to serve you. - John "
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unkwnbmrh

July 8, 2026

5  out of  5
rating by unkwnbmrh
"Best customer service I’ve had in awhile and very friendly and nice we need more people like Brandie!"
We responded:
"Thank you for the 5-star review! We're glad to hear that Brandie provided you with such friendly and exceptional service. We appreciate your feedback and look forward to serving you again."
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Valerie Giddiens

July 7, 2026

5  out of  5
rating by Valerie Giddiens
"Never had an issue with State Farm so far. I have used them for 5 years, good service."
We responded:
"Thank you, Valerie, for your feedback and for being with us for 5 years. We're glad to hear you've had a good experience with our service. If you ever need assistance, feel free to reach out."
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Omar

July 2, 2026

5  out of  5
rating by Omar
"Ms Brandie is such an amazing person"
We responded:
"Thank you, Omar, for your kind words about Ms. Brandie. We're glad to hear that she made a positive impact on your experience with us. If you need any further assistance, feel free to reach out."
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Tinsley Saunders

June 30, 2026

5  out of  5
rating by Tinsley Saunders
"Mason has been fantastic! He took the time to answer all my questions and was very patient, kind and professional! Progressive quoted $1,000/month while state farm $270"
We responded:
"Thank you, Tinsley, for your feedback! We're glad to hear that Mason was able to assist you with professionalism and patience. It's great to know that we could offer you a more competitive rate compared to other options."
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Eve The SD

June 22, 2026

5  out of  5
rating by Eve The SD
"Maison was polite patient and very informative."
We responded:
"Thank you, Eve, for your feedback! We're glad to hear that Maison was polite, patient, and informative during your interaction. Your support means a lot to us at John Patterson - State Farm Insurance Agency."
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Sarah Adams

June 18, 2026

5  out of  5
rating by Sarah Adams
"Brandie was friendly and helpful over the phone!"
We responded:
"Thank you, Sarah, for your feedback! We're glad to hear that Brandie was friendly and helpful during your call. We appreciate your support and look forward to assisting you again."
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Rachel Bates

June 17, 2026

5  out of  5
rating by Rachel Bates
"If you are looking for an agent Kyle is amazing! Highly recommended!"
We responded:
"Thank you, Rachel, for your recommendation! We're glad to hear that Kyle has been amazing in assisting you. Your support means a lot to us."
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Pam Robbins

June 5, 2026

5  out of  5
rating by Pam Robbins
"We worked with Laura and she was terrific! She is knowledgeable, well informed, a good listener, detail oriented and responsive!"
We responded:
"Thank you for sharing your experience! Being a good listener and staying well-informed is exactly how we make sure our clients get the right coverage. We love hearing that Laura was terrific to work with, and thank you for choosing us to protect your home and vehicles!"
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Freeling

May 30, 2026

5  out of  5
rating by Freeling
"Paige helped me with insurance coverage and although it was a small plan, she gave me first class treatment and attention to make sure all my needs were met. I would highly recommend them to my closest friends and family."
We responded:
"Thank you for sharing your experience! We love hearing that Paige made sure all of your needs were met with top-tier service. Thank you for choosing us to handle your insurance, and we are incredibly grateful for your trust and recommendations!"
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Nancy Kellum

May 29, 2026

5  out of  5
rating by Nancy Kellum
"Wonderful staff"
We responded:
"Thank you for sharing your experience! We love hearing that you had a positive interaction with our team. Thank you for choosing us and for taking a moment to leave such a nice review!"
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glen cummins

May 27, 2026

5  out of  5
rating by glen cummins
"I am new to the area and Brandie was very helpful and informative. I took out the auto, renters and supplement health policies."
We responded:
"Glen, welcome to Glen Allen, VA! We are thrilled to hear Brandie was a great help and informative throughout your process! Thank you for taking the time to leave us a review! -John"
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Houston Scott

May 27, 2026

5  out of  5
rating by Houston Scott
"Best service I’ve ever had. Genevieve was perfect as she frequently uses that word even though I had to pay a little more I’m grateful to be with State Farm"
We responded:
"Houston, thank you for your kind words and recognition of Genevieve! We are lucky to have her on our team! I am so glad she provided you with the best service! -John"
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Susan Garnett

May 17, 2026

5  out of  5
rating by Susan Garnett
"I was helped with transferring my auto insurance."
We responded:
"Susan, thank you for your feedback and the 5-star review of our office! I am glad we were able to help with the transfer of your auto insurance policy. We look forward to working with you again! -John"
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Ed Polich

May 7, 2026

5  out of  5
rating by Ed Polich
"I would like to recognize the following employee who has gone above and beyond the call of duty. She exemplifies true professionalism and expertise in the insurance field. She has made my life much better and uncomplicated due to their quick response to my questions. I would recommend John Patterson State Farm to anyone. I sincerely hope that this lady will be duly recognized!

Alphabetical order:

Ally"
We responded:
"Ed, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - John"
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Meredith Burcham

May 6, 2026

5  out of  5
rating by Meredith Burcham
"I made the switch from USAA to State Farm after they quoted me a price significantly lower than what I was currently paying as a long term customer with a clean driving record. Kyle made the process quick and easy! He answered all of my questions and made sure to inform me of other cost effective offers from State Farm. I highly recommend Kyle!"
We responded:
"Thank you for sharing your experience, Meredith! We’re glad to hear Kyle was able to make the process smooth and answer all of your questions. We appreciate your feedback and are happy we could assist you. Please reach out anytime if you need support in the future! - John "
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AK J

May 5, 2026

5  out of  5
rating by AK J
"Excellent service by Paige Wiley with StateFarm."
We responded:
"Thank you for your kind words, AK! It means a lot to know the process went smoothly for you, and I appreciate you taking the time to share your feedback! - John "
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Shelly Middleton

May 2, 2026

5  out of  5
rating by Shelly Middleton
"I have been a customer of John Patterson and his State Farm office for years! They are always very helpful with any need or question I have. I've been very satisfied with their services."
We responded:
"Thank you so much for your kind words and continued support, Shelly! I’m glad to hear you’ve been satisfied with our services over the years. It’s always our goal to be helpful and responsive, and I truly appreciate having you as a valued customer! - John "
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Jessica Maniccia

May 1, 2026

5  out of  5
rating by Jessica Maniccia
"I was shopping around for insurance. I spoke to so many agents. Kyle called me not only saved us almost two hundred dollars a month for the same full coverage we already had but he was kind and professional. I would definitely recommend Kyle."
We responded:
"Thank you for your review, Jessica! I’m glad we could provide a positive experience and help make your insurance process straightforward. It means a lot to know you felt supported. I truly appreciate your recommendation! - John "
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cayla randolph

April 30, 2026

5  out of  5
rating by cayla randolph
"Genevieve was able to save me $140 a month by switching to StateFarm! She was so kind, professional, and walked me through every step of the way. The process was made extremely easy due to her diligence."
We responded:
"Thank you for your thoughtful review, Cayla! I’m glad to hear the process felt smooth and easy, and that everything was explained clearly along the way. Providing professional, attentive service is always our goal. I appreciate the opportunity to assist you and am here whenever you need anything! - John "
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Kenneth Byrd

April 28, 2026

5  out of  5
rating by Kenneth Byrd
"Friendly service every time I call in. Quick too!"
We responded:
"Thank you for sharing your experience, Kenneth! I'm glad to hear our service has been friendly and efficient. I appreciate your feedback and am always here to assist with your insurance needs. - John "