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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lilly Yowell

June 11, 2025

5  out of  5
rating by Lilly Yowell
"Someone always picks up the phone promptly when I call, and my questions are always answered."
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pamm bryant

June 9, 2025

5  out of  5
rating by pamm bryant
"Wonderful person to deal with. Assisted me with my bills. Very pleasant and very knowledgeable. Thank you!"
We responded:
"Thank you so much for your wonderful feedback, Pamm! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - John "
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Zoeann Barksdale

June 6, 2025

5  out of  5
rating by Zoeann Barksdale
"Mary is one awesome employee every time I have had a issue she has always been there to help me on my most recent claim she went above and beyond to help me out, you need to have more employees like her. Thank you Mary for all your help."
We responded:
"Thank you so much for sharing your experience, Zoeann! We’re incredibly proud to have Mary on our team, and it’s wonderful to hear she went above and beyond to assist you. We’ll be sure to pass along your kind words to her. Thanks again for your support! - John "
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Kelly Meehan

May 30, 2025

5  out of  5
rating by Kelly Meehan
"Kyle made switching my insurance effortless. He was professional, knowledgeable, and went above and beyond to ensure a smooth process. Highly recommend!"
We responded:
"Kelly, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for, and we truly appreciate your recommendation. We're here anytime you need us! - John "
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tammy sanders

May 29, 2025

5  out of  5
rating by tammy sanders
"So far no issues I'm happy for now"
We responded:
"We’re glad to hear you’re happy so far, Tammy! If anything ever comes up or you have questions down the road, don’t hesitate to reach out—we’re here to help! - John"
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Bayleigh Floyd

May 29, 2025

5  out of  5
rating by Bayleigh Floyd
"Loved working with Kyle to get everything set up. He was super helpful and made everything very easy!"
We responded:
"Bayleigh, thank you so much for the kind words! We're thrilled to hear that Kyle made the process easy and helpful for you. We’re always here to make things smooth and stress-free—let us know if you ever need anything else! - John"
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Shayera Johnson

May 21, 2025

5  out of  5
rating by Shayera Johnson
"Had a super easy switch from another company and saved a lot of money. Thank you!"
We responded:
"Thank you for the five star review, Shayera! My team and I will always be here for you to serve you and provide you with top notch service! - John"
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R Hollandsworth

May 20, 2025

5  out of  5
rating by R Hollandsworth
"Top-Notch in all aspects of super customer service. THANK YOU !!!!!!!!"
We responded:
"Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John"
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Robert Keiter

May 16, 2025

5  out of  5
rating by Robert Keiter
"Awesome, above and beyond service!"
We responded:
"Robert, please know that my team and I will always be here to help support your insurance needs. Thank you. - John"
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Kay

May 15, 2025

5  out of  5
rating by Kay
"Great experience so far with them! Graeme was very helpful in getting me a good rate and overall set up. This was the first time I had to get/set up insurance by myself and he made it very easy. 10/10 recommend!"
We responded:
"Kay, It is more than a pleasure to be there for you and your family. We only want to create positive experiences that you continue to share with others. Thank you so much! - John"
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Carley Craddock

May 8, 2025

5  out of  5
rating by Carley Craddock
"Truly the best experience I've had with State Farm! Graeme helped me tremendously when I needed to transfer insurance offices after a move across country and set up renters insurance as well as providing other awesome resources. He was professional and made the process seamless, explained everything in detail, and was so kind and easy to talk to. Thank you Graeme for being awesome at your job and making what is usually an annoying task to get done, a great experience!!"
We responded:
"Thank you so much for your kind review, Carley! I appreciate it. My team and I will always be here for you in your time of need! - John"
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Michelle Jones

May 7, 2025

5  out of  5
rating by Michelle Jones
"Graeme was so helpful, polite, and kind he stayed on the phone with me until we got all of my needs covered and he was so patient with me while I was trying to figure things out and gave me his recommendations and told me I could call or email anytime if I needed any help which I’m sure everyone says but I can tell he actually means it. He’s a 10/10 and I’m very satisfied with my new insurance."
We responded:
"Thank you for taking a moment to express your satisfaction with our office, Michelle! My team and I will always work hard for your business each day! - John"
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Bob Tucker

April 30, 2025

5  out of  5
rating by Bob Tucker
"I was helped directly by Graeme, who was very courteous and professional. He offered me quotes and was very helpful and informative to my inquiries about motorcycle insurance and the different types of coverage. I couldn’t ask for anything better."
We responded:
"Thank you for the kind words, Bob! We're so glad to hear Graeme provided courteous, professional service and helped answer all your questions about motorcycle coverage. It means a lot to know you had such a positive experience—we're always here to help! - John"
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abchki12

April 30, 2025

5  out of  5
rating by abchki12
"I was looking into insuring a new motorcycle for the first time and Graeme Widener was a tremendous help. I got a really good quote for the R3 I’m going to buy, and he went out of his way to quote my Nissan Rogue as well just to see if he could save me some money. Here in like a week once I buy the R3 I’m going to reach out to Graeme again to buy the insurance and officially become a State Farm Customer!"
We responded:
"Thank you so much for the thoughtful review! We’re glad to hear Graeme was able to assist with your motorcycle quote and go the extra mile with your Nissan Rogue as well. We appreciate you considering us, and we’ll be ready whenever you're ready to hit the road with that R3! Looking forward to officially welcoming you to the State Farm family soon! - John"
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Ja'Dara Alexander

April 24, 2025

5  out of  5
rating by Ja'Dara Alexander
"Graeme was very knowledgeable and helpful with all of my questions. Thanks to him & State Farm, I switched from my current car insurance I've been with for 8 years."
We responded:
"Thank you for the five star review, Ja'Dara! My team and I will always be here for you to serve you and provide you with top notch service! - John"
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Deborah Smith

March 27, 2025

5  out of  5
rating by Deborah Smith
"We’ve been John Patterson customers for probably 40 years!! Everyone I have worked with in his office is willing to help, friendly, and patient. Mary in particular helped me recently to consolidate my personal and business accounts online so I can see everything there now! Ally has also been very efficient in helping me with invoices and billings."
We responded:
"Your experience with our team is exactly what we strive for, Deborah. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - John"
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Muscava Rose

March 26, 2025

5  out of  5
rating by Muscava Rose
"Hailey with State Farm Insurance provided a clear, thorough explanation of my current home and auto coverage. She provided options that would reduce and some that would increase my premium. She didn't give a hard sell on anything, she just presented the information. Best policy review ever."
We responded:
"Thank you for providing us with a great rating, Muscava! I’m happy your insurance experience was so positive. We appreciate your support! - John"
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John H

March 21, 2025

5  out of  5
rating by John H
"I have worked with John Patterson and his team for more than 20 years and have received excellent service and support. Most recently I had the pleasure of working with Laura Geisel and Mary Rizzi regarding information and updates for my account. Their courtesy, professionalism and commitment to providing excellent service is much appreciated!"
We responded:
"Thank you for your kind words, John! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - John "
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Robert Martin

March 20, 2025

5  out of  5
rating by Robert Martin
"Emily was very helpful and pleasant to talk with."
We responded:
"Robert, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - John "
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Heather Wolfenbarger

March 19, 2025

5  out of  5
rating by Heather Wolfenbarger
"I spoke with Mason and just started my policy today. He was so very helpful, pleasant and professional. We were getting aggravated and all of it ended when I called him at State Farm. What a relief to find the best price and the best people!!"
We responded:
"Heather, thank you for your wonderful feedback! We’re so glad our team could make your transition smooth and help with your insurance needs. We're thrilled to have you as part of the State Farm family and appreciate your kind words! - John "
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MILTON AMERSON

March 17, 2025

5  out of  5
rating by MILTON AMERSON
"I enjoyed the warm and happy greeting that I received. The professional help that I received made me happy and relaxed. I give Ms. Mary a 10+. Good job."
We responded:
"Milton, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - John"
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Meg I ison

March 17, 2025

5  out of  5
rating by Meg I ison
"Emily was great to work with! She was polite, nice, and efficient — and did exactly what was needed."
We responded:
"Meg, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - John"
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Alexandra Horner

March 11, 2025

5  out of  5
rating by Alexandra Horner
"Mason was great to work with when I needed help getting home owners insurance! Very attentive and made the process easy. I would definitely recommend!"
We responded:
"Alexandra, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - John"
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Nick Blary

March 11, 2025

5  out of  5
rating by Nick Blary
"Great rates. Everyone who has ever answered the phone has been more than helpful and always had the answers I needed or responded in a very timely manner. Highly recommend!!"
We responded:
"Thank you for the five star review, Nick! My team and I will always be here for you to serve you and provide you with top notch service! - John"
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Helen S

March 9, 2025

5  out of  5
rating by Helen S
"I had a great experience setting up my car insurance! Asher explained everything very well and was extremely helpful. Happy I switched to State Farm."
We responded:
"This made my day, Helen! Thank you for sharing. We're always here to help and offer any assistance you may need! - John"