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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamel Hamner

June 19, 2026

5  out of  5
rating by Jamel Hamner
"Brandie made this experience memorable. She was/is patient and thorough. She took her time with me and made me feel as if I was the only person that mattered. Thanks again Brandie, I greatly appreciate you."
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Sarah Adams

June 18, 2026

5  out of  5
rating by Sarah Adams
"Brandie was friendly and helpful over the phone!"
We responded:
"Thank you, Sarah, for your feedback! We're glad to hear that Brandie was friendly and helpful during your call. We appreciate your support and look forward to assisting you again."
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Rachel Bates

June 17, 2026

5  out of  5
rating by Rachel Bates
"If you are looking for an agent Kyle is amazing! Highly recommended!"
We responded:
"Thank you, Rachel, for your recommendation! We're glad to hear that Kyle has been amazing in assisting you. Your support means a lot to us."
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Pam Robbins

June 5, 2026

5  out of  5
rating by Pam Robbins
"We worked with Laura and she was terrific! She is knowledgeable, well informed, a good listener, detail oriented and responsive!"
We responded:
"Thank you for sharing your experience! Being a good listener and staying well-informed is exactly how we make sure our clients get the right coverage. We love hearing that Laura was terrific to work with, and thank you for choosing us to protect your home and vehicles!"
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Freeling

May 30, 2026

5  out of  5
rating by Freeling
"Paige helped me with insurance coverage and although it was a small plan, she gave me first class treatment and attention to make sure all my needs were met. I would highly recommend them to my closest friends and family."
We responded:
"Thank you for sharing your experience! We love hearing that Paige made sure all of your needs were met with top-tier service. Thank you for choosing us to handle your insurance, and we are incredibly grateful for your trust and recommendations!"
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Nancy Kellum

May 29, 2026

5  out of  5
rating by Nancy Kellum
"Wonderful staff"
We responded:
"Thank you for sharing your experience! We love hearing that you had a positive interaction with our team. Thank you for choosing us and for taking a moment to leave such a nice review!"
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glen cummins

May 27, 2026

5  out of  5
rating by glen cummins
"I am new to the area and Brandie was very helpful and informative. I took out the auto, renters and supplement health policies."
We responded:
"Glen, welcome to Glen Allen, VA! We are thrilled to hear Brandie was a great help and informative throughout your process! Thank you for taking the time to leave us a review! -John"
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Houston Scott

May 27, 2026

5  out of  5
rating by Houston Scott
"Best service I’ve ever had. Genevieve was perfect as she frequently uses that word even though I had to pay a little more I’m grateful to be with State Farm"
We responded:
"Houston, thank you for your kind words and recognition of Genevieve! We are lucky to have her on our team! I am so glad she provided you with the best service! -John"
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Susan Garnett

May 17, 2026

5  out of  5
rating by Susan Garnett
"I was helped with transferring my auto insurance."
We responded:
"Susan, thank you for your feedback and the 5-star review of our office! I am glad we were able to help with the transfer of your auto insurance policy. We look forward to working with you again! -John"
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Ed Polich

May 7, 2026

5  out of  5
rating by Ed Polich
"I would like to recognize the following employee who has gone above and beyond the call of duty. She exemplifies true professionalism and expertise in the insurance field. She has made my life much better and uncomplicated due to their quick response to my questions. I would recommend John Patterson State Farm to anyone. I sincerely hope that this lady will be duly recognized!

Alphabetical order:

Ally"
We responded:
"Ed, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - John"
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Meredith Burcham

May 6, 2026

5  out of  5
rating by Meredith Burcham
"I made the switch from USAA to State Farm after they quoted me a price significantly lower than what I was currently paying as a long term customer with a clean driving record. Kyle made the process quick and easy! He answered all of my questions and made sure to inform me of other cost effective offers from State Farm. I highly recommend Kyle!"
We responded:
"Thank you for sharing your experience, Meredith! We’re glad to hear Kyle was able to make the process smooth and answer all of your questions. We appreciate your feedback and are happy we could assist you. Please reach out anytime if you need support in the future! - John "
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AK J

May 5, 2026

5  out of  5
rating by AK J
"Excellent service by Paige Wiley with StateFarm."
We responded:
"Thank you for your kind words, AK! It means a lot to know the process went smoothly for you, and I appreciate you taking the time to share your feedback! - John "
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Shelly Middleton

May 2, 2026

5  out of  5
rating by Shelly Middleton
"I have been a customer of John Patterson and his State Farm office for years! They are always very helpful with any need or question I have. I've been very satisfied with their services."
We responded:
"Thank you so much for your kind words and continued support, Shelly! I’m glad to hear you’ve been satisfied with our services over the years. It’s always our goal to be helpful and responsive, and I truly appreciate having you as a valued customer! - John "
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Jessica Maniccia

May 1, 2026

5  out of  5
rating by Jessica Maniccia
"I was shopping around for insurance. I spoke to so many agents. Kyle called me not only saved us almost two hundred dollars a month for the same full coverage we already had but he was kind and professional. I would definitely recommend Kyle."
We responded:
"Thank you for your review, Jessica! I’m glad we could provide a positive experience and help make your insurance process straightforward. It means a lot to know you felt supported. I truly appreciate your recommendation! - John "
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cayla randolph

April 30, 2026

5  out of  5
rating by cayla randolph
"Genevieve was able to save me $140 a month by switching to StateFarm! She was so kind, professional, and walked me through every step of the way. The process was made extremely easy due to her diligence."
We responded:
"Thank you for your thoughtful review, Cayla! I’m glad to hear the process felt smooth and easy, and that everything was explained clearly along the way. Providing professional, attentive service is always our goal. I appreciate the opportunity to assist you and am here whenever you need anything! - John "
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Kenneth Byrd

April 28, 2026

5  out of  5
rating by Kenneth Byrd
"Friendly service every time I call in. Quick too!"
We responded:
"Thank you for sharing your experience, Kenneth! I'm glad to hear our service has been friendly and efficient. I appreciate your feedback and am always here to assist with your insurance needs. - John "
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Amanda Eggleston

April 24, 2026

5  out of  5
rating by Amanda Eggleston
"I had a great experience working with Hailey. She was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to clearly explain my options, answered all of my questions without making me feel rushed, and made everything easy to understand. It’s clear she really cares about helping her clients find what works best for them. I’d absolutely recommend reaching out to Hailey if you’re looking for someone reliable and easy to work with!"
We responded:
"Thank you for your feedback, Amanda! I’m so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! Call us anytime. - John "
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John McNamara

April 24, 2026

5  out of  5
rating by John McNamara
"Mary was wonderful when I called about my cracked windshield, which was launched by a semi-truck. She was polite, empathetic, and informative, making me feel great about being a member of the State Farm family. Thanks, Good Neighbor!"
We responded:
"John, thank you for sharing your experience! I'm glad our team could help make the process smooth and clear for you during a stressful situation. We truly appreciate having you as part of the State Farm family and are always here when you need us! - John "
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Holly Foster

April 23, 2026

5  out of  5
rating by Holly Foster
"I had a wonderful meeting with Mary Rizzi. She had several good suggestions to update my policies."
We responded:
"I really appreciate you taking the time to share your experience, Holly! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - John "
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edward davis,jr

April 17, 2026

5  out of  5
rating by edward davis,jr
"Iam very pleased with the service I received today. The associate that helped me was very nice and knowledgeable about taking care of her clients. Left a smile on my face."
We responded:
"Thank you for the 5-star review, Edward! It truly means a lot to me and my team. We’re grateful for your support and look forward to being here whenever you need us. - John "
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Lilly Yowell

April 16, 2026

5  out of  5
rating by Lilly Yowell
"Someone always picks up the phone promptly when I call, and my questions are always answered promptly!"
We responded:
"Lilly, thank you for your feedback! I’m glad to hear our team is consistently responsive and helpful. We appreciate your support! - John "
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Emily T

April 16, 2026

5  out of  5
rating by Emily T
"Laura helped me greatly yesterday ! She was kind and got what I needed quickly."
We responded:
"Emily, we really appreciate you taking the time to leave feedback! It was a pleasure working with you and we’re happy you’re pleased with our team. - John "
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Dianne Fletcher

April 16, 2026

5  out of  5
rating by Dianne Fletcher
"Great experience changing over to State Farm. Representative was very professional, knowledgeable and most helpful."
We responded:
"Dianne, I really appreciate you taking the time to leave a 5-star rating! Knowing you had a great insurance experience with our office makes my day. - John "
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Asad afzali

April 16, 2026

5  out of  5
rating by Asad afzali
"Very helpful"
We responded:
"Thank you, Asad! It means a lot to know you had a great insurance experience with us. - John "
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Mario Alberti

April 15, 2026

5  out of  5
rating by Mario Alberti
"I would say that my review of my policies with Laura from John Pattersons’ office was pleasurable. She was professional, courteous, friendly, and wanted to make sure that I was satisfied with her professional guidance and recommendations. It was truly a pleasurable experience and was very happy with the content of the review."
We responded:
"Mario, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - John "