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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reg Robinson

Reg Robinson

December 5, 2024

5  out of  5
rating by Reg Robinson
"Emily did an excellent job of staying on top of our umbrella policy renewal status. We had difficulties with the previous state farm rep not responding to emails in a timely fashion resulting in unnecessary delays in information exchanges."
We responded:
"Reg, thank you for your wonderful review! I'm glad to hear that Emily was able to assist you effectively with your policy renewal. We understand how important timely communication is, and it's great to know that Emily met your expectations. If you have any further questions or need assistance in the future, our office is here to help!"
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Cari Dorman

November 30, 2024

5  out of  5
rating by Cari Dorman
"am happy so far"
We responded:
"Cari, I'm glad you're happy with our services so far! Your satisfaction is important to us, and we're here to assist with any future needs. Thank you for your positive feedback!"
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Kaitlin Crabtree

November 25, 2024

5  out of  5
rating by Kaitlin Crabtree
"Mary was very helpful and attentive! I appreciated her feedback and taking the time to make sure I understood my coverage"
We responded:
"Kaitlin, thank you for your wonderful review! I'm glad to hear that Mary was able to assist you effectively and ensure you understood your coverage. We appreciate your feedback and are always here to help with any future questions or needs."
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John Patterson

November 23, 2024

5  out of  5
rating by John Patterson
"Emily is the best! Thanks for helping our client navigate through a difficult claim on Friday!"
We responded:
"Thank you for the 5-star rating! We're grateful for your positive feedback."
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Zachary Poole

November 6, 2024

5  out of  5
rating by Zachary Poole
"Keegan was very personable on the phone. I was able to get a significant rate reduction and do it all in one call."
We responded:
"Keegan is a valuable member of our team, and I'm happy to hear he provided you with such a personable experience on the phone. It's great that you were able to achieve a significant rate reduction in just one call. If you have any further questions or need assistance in the future, don't hesitate to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Garrett Hauser

Garrett Hauser

November 5, 2024

5  out of  5
rating by Garrett Hauser
"Mary was extremely helpful and accommodating to any questions I had. I highly recommend her for anyone who is looking for an opportunity to save money on insurance and talk to someone directly about their options."
We responded:
"Mary is indeed a valuable member of our team, and I'm glad she could assist you with your questions and help you explore your insurance options. Your recommendation means a lot to us. If you need any further assistance or have more questions, please don't hesitate to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
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Nolan Bradshaw

October 18, 2024

5  out of  5
rating by Nolan Bradshaw
"John was great and was able to save me a lot of money on the exact coverage I was getting through another company. Highly recommend"
We responded:
"Nolan, I'm glad we could help you save money while maintaining the same coverage! Your recommendation means a lot. If you ever need anything else, feel free to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Allyicia Meredith

Allyicia Meredith

October 15, 2024

5  out of  5
rating by Allyicia Meredith
"They are very pleasant to deal with."
We responded:
"Thank you, Allyicia! I'm glad you found our team pleasant to deal with. We strive to provide a positive experience for everyone. If you ever need anything in the future, we're here to help. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Katie H

Katie H

October 3, 2024

5  out of  5
rating by Katie H
"Mason was very helpful and knowledgeable"
We responded:
"Katie, thank you for your wonderful review! I'm glad to hear that Mason was able to assist you effectively. His knowledge and helpfulness are truly valued by our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Ricky Pitts

Ricky Pitts

September 26, 2024

5  out of  5
rating by Ricky Pitts
"Amazing service! Always helpful, quick and provide outstanding customer support. Anytime I've ever had questions or needed policy change Laura has done an amazing job to make sure everything goes as smooth as possible."
We responded:
"Thank you, Ricky, for your wonderful review! I'm glad to hear that you've had such a positive experience with our service. Laura is indeed a valuable member of our team, and it's great to know she has been able to assist you efficiently with your policy changes and questions. We appreciate your trust in us and look forward to continuing to support your insurance needs. If you ever need anything else, don't hesitate to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of qingyun wang

qingyun wang

September 4, 2024

5  out of  5
rating by qingyun wang
"quick and smooth"
We responded:
"Thank you, Qingyun, for your review! I'm glad you found our service quick and smooth. If you need any further assistance, feel free to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Miregul Anwar

Miregul Anwar

August 21, 2024

5  out of  5
rating by Miregul Anwar
"Great customer service good pricing on auto and home insurance."
We responded:
"Miregul, thank you for your positive feedback! I'm glad you found our customer service and pricing on auto and home insurance satisfactory. If you need any further assistance, feel free to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Michael Palczynski

Michael Palczynski

August 16, 2024

5  out of  5
rating by Michael Palczynski
"Had a great experience here while looking for insurance. Luke was a great help to me on the phone gave me great knowledge and insights. He was also very polite and nice."
We responded:
"Hey Michael, Thanks for the awesome review! I'm glad Luke could assist you with your insurance needs and provide valuable insights. It's great to know he was polite and nice on the phone. If you have any more questions or need further assistance, feel free to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Jacob Brunke

Jacob Brunke

August 16, 2024

5  out of  5
rating by Jacob Brunke
"I called in for a auto quote. Luke helped me and was very nice and kind. I was very pleased with my experience."
We responded:
"Hey Jacob, Thanks for the awesome review! I'm glad Luke could assist you with your auto quote and that you had a positive experience. If you need anything else, feel free to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Nina Mc

Nina Mc

August 15, 2024

5  out of  5
rating by Nina Mc
"Luke was wonderful. Very informative and friendly on the phone!"
We responded:
"Nina, thanks for the awesome review! I'm glad Luke could provide you with informative and friendly service. If you need any further assistance, feel free to reach out. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
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emily james

August 15, 2024

5  out of  5
rating by emily james
"Best service in the business! Team members go out of their way to help in every situation!"
We responded:
"Emily, thanks for the awesome review! I'm glad our team could help you out in every situation. We always aim to provide the best service. If you need anything else, we're here for you. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Mary Rizzi

Mary Rizzi

August 15, 2024

5  out of  5
rating by Mary Rizzi
"Everyone I speak to at John Patterson’s office is so friendly and helpful! I truly feel like a part of their family each time I reach out. They’re so knowledgeable and genuinely excited in my life updates. So happy they’re on my team!"
We responded:
"Thanks, Mary, for your kind words! I'm glad you feel like part of our family and appreciate our team's friendliness and knowledge. We're always excited to hear your life updates. We're happy to be on your team! - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
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Yolanda Mcclelland

August 13, 2024

1  out of  5
rating by Yolanda Mcclelland
"My claim from December 2022 has “NOT” been settled….yet! I’m so frustrated with this claim! I barely get to communicate with the agent. I’ve been cooperative and given them every single piece of documentation requested. So sick of this!!"
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TheBobsteg

August 8, 2024

5  out of  5
rating by TheBobsteg
"Mason and his team saved me almost 50$ a month while adding more coverage and renter's insurance after switching from Geico. Thanks to them all."
We responded:
"Thanks a lot for sharing your experience! I'm glad Mason and the team could help you save money while adding more coverage and renter's insurance. We appreciate your trust in us and are always here if you need anything else. - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of John Spacek

John Spacek

August 7, 2024

5  out of  5
rating by John Spacek
"John and his team are always there for me and I can relax knowing I am covered. John has incredible experience and his staff is great ."
We responded:
"Hey John, Thanks a lot for your awesome review! I'm glad to know you feel relaxed and covered with our team. Your trust in our experience means a lot. If you ever need anything, we're here for you! - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Carleigh Smith

Carleigh Smith

July 23, 2024

5  out of  5
rating by Carleigh Smith
"Kyle was professional and friendly! Super easy process, quick call and satisfied service. :)"
We responded:
"Hey Carleigh! Thanks for the awesome review! I'm glad Kyle made the process easy and provided friendly, professional service. If you need anything else, we're here to help! - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Noureldin Kassem

Noureldin Kassem

July 22, 2024

5  out of  5
rating by Noureldin Kassem
"Kyle was awesome and took care of me in no time"
We responded:
"Hey Noureldin, Thanks for the awesome review! I'm so glad Kyle could take care of you quickly. If you need anything else, we're here to help! - John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Hossain Ahmed

Hossain Ahmed

July 8, 2024

5  out of  5
rating by Hossain Ahmed
"Mr Kyle K Keenan help me for my insurance coverage and he was friendly and helpful. Thank you for your support."
We responded:
"Thank you for sharing your experience with Kyle! We are glad to hear that he was friendly and helpful in assisting you with your insurance coverage. Your kind words are truly appreciated! If you ever need further assistance, feel free to reach out to our office. John Patterson - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Elizabeth Weymann

Elizabeth Weymann

July 8, 2024

5  out of  5
rating by Elizabeth Weymann
"Kyle is so helpful! Highly recommend"
We responded:
"Thank you for the recommendation, Elizabeth! I'm glad Kyle was able to assist you so well. We appreciate your positive feedback and are here for any future insurance needs you may have. - John Patterson, State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Alyssa Corriea

Alyssa Corriea

July 1, 2024

5  out of  5
rating by Alyssa Corriea
"Kyle was super informative patient and kind. He helped us get a great rate and walked us through everything. I highly recommend him and state farm to anyone that needs car insurance."
We responded:
"Thank you, Alyssa, for your glowing review! I'm pleased to hear that Kyle provided informative, patient, and kind service, helping you secure a great rate for your car insurance. We're grateful for your recommendation and look forward to assisting you with any future insurance needs! - John Patterson, State Farm Insurance Agent, Glen Allen, VA"